Identity Theft Protection Resources

Restoring your identity on your own can be overwhelming, stressful, and costly. Victims often face fraudulent bills, damaged credit, or even legal problems that take years to resolve. With the right resources in place, you can minimize the damage and recover faster.

Connect Credit Union has partnered with a trusted national leader in identity theft protection to provide our members with a suite of services designed to help you detect, prevent, and recover from fraud.

When it comes to protecting your finances and personal information, few things are more important than having reliable Identity Theft Resources. Identity theft is consistently the number one complaint to the Federal Trade Commission, and with widespread data breaches impacting millions of people, everyone is at risk.

It doesn’t matter how old you are, where you live, or how careful you may be—identity theft can happen to anyone. That’s why Connect Credit Union offers members access to comprehensive identity theft protection and recovery services through our checking accounts.

Along with protection and recovery support, our Connect checking accounts include these valuable benefits for a small monthly Account Security Fee of $2.75. Even better, this fee is automatically waived for members who maintain a minimum combined deposit and/or loan balance of $10,000.

Restoring your identity on your own can be overwhelming, stressful, and costly. Victims often face fraudulent bills, damaged credit, or even legal problems that take years to resolve. With the right resources in place, you can minimize the damage and recover faster.

Connect Credit Union has partnered with a trusted national leader in identity theft protection to provide our members with a suite of services designed to help you detect, prevent, and recover from fraud.

Our identity theft recovery services connect you with a certified, licensed Recovery Advocate who will:

• Investigate and determine the extent of the fraud
• Place fraud alerts with credit bureaus
• Dispute fraudulent accounts and charges on your behalf
• Work with banks, government agencies, and creditors to restore your good name
• Provide follow-up support for up to 12 months

This service covers all types of identity fraud, from credit card fraud and tax fraud to employment or medical fraud. Plus, it extends to cover you and up to three generations of your family.

Please Refer to Terms and Conditions.

Members may be eligible for reimbursement of up to $25,000 in expenses related to recovering from identity theft. Covered expenses include:

• Attorneys’ fees
• Costs of additional credit reports
• Notarization, postage, and long-distance phone calls
• Filing fees for applications rejected due to stolen identity
• Lost wages from time away from work

For a list of complete terms and conditions for the Identity Fraud Recovery services, and to review the Identity Theft Expense Reimbursement Insurance Evidence of Coverage, please download the PDF.

Receive your statements electronically as soon as they are available. Set up account alerts to stay informed about balances, transactions, and important updates without delay.

With your checking account, you are entitled to credit monitoring. This powerful resource sends you daily alerts about any changes to your credit file that could signal fraud. Alerts can be delivered via email or text for fast response.

Activation is simple: once eligible, you’ll receive instructions from our partner or you can visit their website and click the red “Sign Up” button.

If identity theft leads to lost, stolen or destroyed documents, your advocate will help you replace them: credit cards, government IDs, and more, so you can get back on track quickly.